We're pleased to announce that we've fully automated the process of submitting and reviewing requests. You can now submit requests and track their status without any help from our operators! 🤩
How do you do that? It's easy 🙂
1. After you make a transfer to the specified payment details, a timer will appear showing how long it will take to verify your payment.
2. Once the payment timer expires, click the file upload area and attach your payment receipt or confirmation for verification.
3. If you upload a valid payment receipt, a request will be created automatically, and you can track its status below. 👇🙂
4. Request status: "Processing"
Your request has been received by the payment system. If all the details are correct, the payment will be credited once verification is complete.
5. Once your payment has been successfully verified, the deposit status will change to "Successful," and the funds will be credited to your account balance. 🤩
How can I check the verification status?
Depending on the issue and the progress of your request, the verification status displayed on the page will change (as shown in the examples below 🙂👇).
If we need any additional information, screenshots, videos, or statements, we'll request them from you directly on the website 🔔
🔍Please check your notifications carefully. They explain in detail what we need or provide the current decision regarding your payment verification. 🙂
💡 Tip
We've put together a helpful article for you:
If you have any questions or need additional information, please don't hesitate to contact our support team.
We're always happy to help!