Skip to main content

Frequently Asked Questions about the site.

The most frequently asked questions about the website.



😍What is Selector?


It’s not just a gaming platform, but a whole universe of entertainment!

We are a licensed online casino where you can enjoy more than 8,000 games: from classic and live slots to exciting mini-games and sporting events.

We value your time, which is why we support most popular deposit methods and a wide range of convenient payment systems.


👍Is the site licensed?

Yes, we operate completely legally. The platform is licensed and regulated by the Government of the Autonomous Island of Anjouan (ALSI).

You can always check the license status by clicking on the regulator’s logo at the bottom of the website. This guarantees fair gameplay, protection of your data, and the platform’s accountability.


🔞Who can register?

We have strict rules: only people over 18 years old are allowed to play. By registering, you automatically confirm that you are of legal age. In accordance with the site rules, the use of an account by anyone under 18 is prohibited. Such accounts are blocked until the account holder reaches the age of majority.


🆓Is verification required and how does it work?

Good news: verification is not mandatory, and you can play without restrictions.

If you decide to complete verification voluntarily or if it is requested by our security team, you will need to complete both verification levels (personal information and a photo of an identity document).

Our specialists will manually review your application within a few minutes.


🎰Is it legal to play at an online casino in my country?

This depends on the laws of your country. Before registering, make sure that real-money gambling is permitted in your jurisdiction.

We provide our services where this does not conflict with local legislation.


🏓How do I choose the right game?

With so many games available, it’s easy to get lost! Here are a few tips:

  • For beginners: choose slots with low volatility and high RTP. They offer frequent, although smaller, wins, allowing you to stay in the game longer;

  • For thrill-seekers: try games with MegaWays mechanics or the Bonus Buy feature. They offer high win potential and dynamic gameplay;

  • Looking for big prizes? Check out slots with progressive jackpots or the Live Games section with live dealers for an authentic casino atmosphere;

  • Instant Win: perfect if you want an immediate result. In these games, you instantly find out whether you have won or not. No long waits for animations — just click the button and try your luck. A quick burst of excitement with a chance to win a big prize;

  • SweepStakes (Lottery): a unique format where every ticket is a chance to win a real prize! The rules are simple: scratch the cells on the 3×3 grid and find three identical symbols (their position does not matter). The prize will equal the value of one of those symbols. The excitement of a lottery in a convenient digital format!

Use the filters in the lobby to quickly find your favorite category!


💰How much can I deposit and withdraw?

It all depends on which payment method you prefer. Deposit and withdrawal limits vary depending on the payment method you choose. To see the exact limits, simply select your preferred payment method when making a deposit or withdrawal — the current limits will always be displayed there.


📲Can I play on my phone?

Of course! The website works perfectly on any smartphone. There is also a way to make your gaming experience even more convenient — by adding the website directly to your home screen. It only takes a few seconds, and the site will open like an app, without the browser’s address bar.

  • For iPhone (Safari): open our website, tap the “Share” button (the square with an arrow at the bottom), select “Add to Home Screen,” choose a name for the shortcut, and tap “Add”;

  • For Android (Chrome): visit the website, tap the three dots in the top-right corner, and select “Add to Home screen.” Confirm the action, and the shortcut will appear among your apps.

Now, entering the world of entertainment is just one click away!


🛡️How can I protect my account?

Your personal data and gaming history are securely protected. To make sure that no one but you can access your account, use a strong, unique password and never share it with third parties, even if they claim to be support staff — we will never ask for your password.

The most effective way to strengthen your account security is to enable two-factor authentication (2FA). It’s like adding a second lock to your door: even if someone discovers your password, they won’t be able to log in without the special code generated by the app.

How to enable 2FA in just a few clicks:

  1. Open your account “Settings” → go to the “Security” tab;

  2. Find “Two-factor authentication” and click “2FA Settings”;

  3. Follow the instructions provided to enable the feature.

Done! Your account now has an additional layer of protection, so you can focus entirely on the game.


🚥What should I do if the game freezes or I lose my internet connection?

Don’t worry! All your bets and results are saved on the provider’s servers. If your connection is interrupted during a spin, simply refresh the page or re-enter the game. Your balance and betting history will remain unchanged. If the problem persists, try clearing your browser’s cookies and cache.


Still have questions or need additional help?

  • Visit the online chat or send your question by email — our specialists are available 24/7;

  • Check out the knowledge base (the “Home” section when you open the online chat).

At Selector, we do everything we can to make your gaming experience safe, fair, and as comfortable as possible!


💡 Tip

If you have any questions or need additional information, please do not hesitate to contact our support service.

We are always happy to help!


Did this answer your question?